Lisa White has been promoted to the role of Operations Director at Hartford Care, an appointment that recognises Lisa’s experience, compassion and life-long commitment following 20 years of service supporting the company’s residents and families.
Lisa has been part of Hartford Care since the age of 15, undertaking a range of roles including housekeeper, carer and deputy manager before becoming a home manager at The Laurels & Pine Lodge, Woodlands House and West Cliff Hall care homes. She became a regional operations manager in 2021. From January 2026, she will work closely with Operations Directors Emma Jones and Nicky Barnes to drive the strategic management of Hartford Care’s homes across England and ensure its continuing success.
Kevin Shaw, CEO, said: “For Lisa, working in the care sector isn’t a job, it’s a vocation. Her passion and dedication to our residents is unmatched; she’s spent her whole career at Hartford Care and understands – and demonstrates every single day – excellent care and our ‘home from home’ ethos. Expanding our team of Operations Directors puts us in great stead as we continue to increase our portfolio of homes in new locations and to evolve our service offering.”
Lisa White said: “It’s been a privilege to be a part of the Hartford Care team all this time and to have supported so many of our wonderful residents and their families. Being appointed Operations Director is a proud moment for me, and a testament to Hartford’s commitment to career progression and skills development for its people. I’ve worked my way up to this position and I’m confident that my experience in such a wide range of jobs, at all levels, within Hartford Care means I can bring a unique insight and perspective to my new role that will be hugely beneficial. I cannot imagine working anywhere else.”




















