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CQC Uncovers Serious Failings at County Durham Nursing Home

CQC Uncovers Serious Failings at County Durham Nursing Home

The Care Quality Commission has issued five formal warnings to Gainford Care Homes Limited stating that that they must make immediate improvements at Lindisfarne CLS Nursing, Chester-Le-Street, County Durham.

The warnings follow an unannounced visit by inspectors to the home in July and August 2014, which was carried out in response to information of concern.

Visiting inspectors found that the service was failing to provide care which was safe, effective, caring, responsive or well led; and all five of the national standards assessed by the inspection team were not being met.

Among a long list of complaints, CQC found that care plans were inaccurate and out of date, many parts of the premises were unclean, and the building was not in good repair.

As a result of the inspection, CQC has issued five formal warnings to the provider requiring improvements in relation to care and welfare of people who use services, safeguarding people who use services from abuse, cleanliness and infection control, safety and suitability of premises and records.

Debbbie Westhead, CQC’s Deputy Chief Inspector of Adult Social Care in the North, commented: “Our inspection has uncovered poor care provided in unacceptable conditions, and we have told the provider very clearly where improvements must be made.

“We will continue to monitor the situation carefully and we will inspect again soon to ensure all appropriate action has been taken. If we find that Gainford Care Homes Limited is not making enough progress we will consider using our legal powers further to protect the people who live there.”

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