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Top marks for Greyfriars

Greyfriars Care Centre, which is part of Canterbury Care and based in Mount Vernon, Glasgow, has been commended for the quality of its care by The Care Inspectorate.

The Care Inspectorate regulates all care providers in Scotland to ensure they are meeting essential standards of quality and safety. On inspection, Greyfriars Care Centre was given the top rating of ‘Very Good’ for quality and care of support, quality of environment and quality of staffing and received a rating of ‘Good’ for quality of management and leadership.

During the inspection, inspectors spoke to residents, their relatives and care providers at the home and carried out an assessment of care records, including individual care plans and progress reports.

The report included comments from the Inspector, who said: “We observed staff who obviously knew residents well as they chatted easily together. We observed good practice with choices being offered”, and that during mealtimes “We observed residents being offered choices and encouraged to eat and drink. Staff supported residents in a dignified and respectful way.”

The home also received a score of 9.8 out of 10 on carehome.co.uk, which is the TripAdvisor for care homes, and received numerous excellent comments from residents’ relatives about the care provided. Relatives said: “Anytime I have been to Greyfriars Care Centre the staff and management have been fantastic and helpful. There is a lovely happy feel to the place,” “The residents are very well cared for and the environment is exceptionally clean,” and “For many years my mother has been residing at Greyfriars Care Home and I can honestly say she is thriving and flourishing as a direct result of the tremendous care and attention she is given.”

Residents also commented on their experience at the home, saying: “I have settled very well in the home and enjoy living here. I am very happy with the care I get” and “I like living here, I get on well with the staff and other residents.”

Based on Hamilton Road, Greyfriars Care Centre is a purpose built home that cares for up to 26 elderly residents.

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